Frequently Asked Questions

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We typically process orders within 2 business days. Standard shipping takes 2-4 business days, while express shipping takes 1-2 business days.

Do you offer free shipping?
Yes! We offer free standard shipping on orders over £75 within the UK.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of purchase. Items must be in original condition with tags attached.

How do I return an item?
Contact our customer service team at info@goldendarlings.com to initiate a return. We'll provide you with a return label and instructions.

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for secure checkout.

Can I modify or cancel my order?
Please contact us immediately if you need to modify or cancel your order. Once shipped, we cannot make changes.

Contact Us

Still have questions? Contact us at:
Email: info@goldendarlings.com